Customer Relationship Management (CRM) - Electronic Commerce - resources selection for computer professionals.

Call Center Glossary (Incoming Calls Management Institute)
Introduction
CRM Info - Links to CRM Resources (RealMarket, Inc. ) Covers general CRM resources, publications, analysts, etc.
Introduction
Customer Relationship Management Research Center (CIO Magazine)
Introduction
Customer Relationship Management Resource Center (ZDNet)
Introduction
ITtoolbox's CRM Portal (IT Toolbox) Covers CRM, Call Center, Sales Force Automation, Marketing, Integration, etc.
Introduction
ITtoolbox Portal for Siebel
Introduction
Resource Center: Customer Management (Information Week)
Introduction
searchCRM.com (TechTarget.com) A CRM Specific Portal and Search Engine
Introduction
CRMDaily: Real-time CRM Industry News from Around the World
Introduction
Customer Contact Solutions Online
Introduction
Customer Contact World Magazine
Introduction
Customer Interface
Introduction
Customer Inter@ction Solutions Magazine
Introduction
CRM White Paper links powered by ITpapers
Introduction
CRMDaily
Introduction
CRM News RealMarket Today
Introduction
Customer Relationship Management events
Introduction
Keywords: Customer Relationship Management (CRM) - Electronic Commerce
Nb of links = 17

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